Avoire International Co., Ltd.
5F, Shijo Karasuma Onishi Building, 39-1 Higashiiritsukihocho, Shijoshinmachi, Shimokyo-ku, Kyoto 600-8492
Necessary charges other than the product price
Consumption tax, shipping fee, settlement fee (Transfer fee)
However, the payment fee for the credit card will be borne by us.
Application expiration date
When ordering the product, specify the payment method as transfer (prepayment). When you receive it, we will first send you an order confirmation email. If you do not make a payment within one week after sending the email, we will contact you by email again. After that, if you do not contact us or make a transfer, we will cancel your order 10 days after your order.
We have taken all possible measures to ensure that the product is defective, but if there is a defective product due to our responsibility, we will replace it, so within 7 days of the arrival of the product. Please let us know by email. We will contact you as soon as possible regarding exchange or return.
* We do not accept returns or exchanges of products that have been used for the convenience of the customer. * The color of the actual product may differ slightly from the color on the screen.
Nothing in particular. However, if you order more than the stock, we will consult with you separately.
We will Prepare for shipping your order within 3-5 business days.
It takes about 1 to 2 weeks to deliver
* In case of out of stock, we will contact you by email.
Please use credit card payment.
In case of payment by wire transfer, please transfer within one week after receiving the order confirmation email from us. .. We will send the item as soon as we confirm the transfer.
If the product is defective, or if it is different from the product you applied for, please contact us by email within one week of arrival. We will get back to you as soon as possible, so please be sure to wait for us to contact you before returning.
Items that cannot be returned or exchanged
- Items that have been delivered for more than 8 days
- Used products
- Products that have been scratched or soiled by the customer
- Sale products
- Removed tags
Exchange/size exchange is limited to once.
If you wish to return it, please contact us first and then return it.
We will inform you of the return method, so please wait for the contact from us before returning.
Please return it within one week after receiving the contact from us.
Even if the item is returned without contact, we cannot cancel it.
We cannot cancel returns if more than one week has passed since we received the return notification.
Return shipping fee
We will bear the return shipping fee only for defective products due to our responsibility. First of all, please contact us by email.
Please note that in the case of returns or exchanges due to customer's convenience, the handling fee will be borne by the customer.
In addition, shipping and cash on delivery fees are non-refundable.
In principle, we will respond to your inquiries within 3 business days.
If you do not hear from us within that period, please contact us by phone.